Frequently Asked Questions

Find answers to common questions about our products and services

What products do you offer?

+

We offer a wide range of products including galvanized barbed wires, mesh, toothpicks, super glue, candles, lighters, Tigerhead batteries, Whot and playing cards, toothbrushes, fireworks, and cotton buds.

Do you deliver nationwide?

+

Yes, we deliver to all states across Nigeria. We have offices in Onitsha (Anambra State) and Abuja (FCT) to ensure efficient distribution nationwide.

What are your payment methods?

+

We accept various payment methods including bank transfers, cash payments, and mobile money transfers. Contact us for specific payment arrangements for bulk orders.

Do you offer bulk discounts?

+

Yes, we offer competitive discounts for bulk purchases. The discount rate depends on the quantity and product type. Contact us for a customized quote.

Are your fireworks safe and legal?

+

Yes, all our fireworks comply with Nigerian safety regulations and international standards. We provide safety guidelines with every purchase and recommend professional handling for large displays.

What is your return policy?

+

We accept returns for defective products within 7 days of delivery. Products must be in original packaging and unused condition. Contact our customer service for return procedures.

How long does delivery take?

+

Delivery time varies by location. Within Anambra and FCT, delivery takes 1-2 business days. Other states typically take 3-5 business days depending on distance and logistics.

Can I visit your offices directly?

+

Yes, you can visit our offices in Onitsha (Shop A3, POWA Mega City Plaza, Upper Iweka) or Abuja (No 2, Ihiala Street, Area 2, Garki). We recommend calling ahead to ensure product availability.

Still Have Questions?

Our customer service team is ready to help you with any additional questions.

Contact Us